Accessibility

RioMar Fortaleza is for everyone!
RioMar Fortaleza stands out for its accessibility initiatives focused on the autistic community of Ceará's capital. It offers free noise-canceling headphone rentals for individuals on the autism spectrum or sensory sensitivity. These shared-use headphones are available in the Family Spaces (Levels L1, L2, and L3) and the Customer Service Center (SAC) on Level E2, promoting comfort and inclusion for all visitors.
The accessible restrooms have been developed to ensure comfort, safety and accessibility for all visitors, especially individuals with disabilities or reduced mobility. Available on all floors, these restrooms are spacious and equipped with support bars, sinks at an ideal height, and wider doors, offering more autonomy, comfort and practicality for everyone.
To ensure the well-being and comfort of all visitors, RioMar Fortaleza offers free wheelchair rentals with no time limits. This service provides greater accessibility and allows everyone to move around the mall safely and enjoy all its spaces. To borrow a wheelchair, visit our Customer Service Center (SAC) on Level E2 or use the self-service kiosks located at the Rua Lauro Nogueira or Lagoa do Papicu entrances.
The mall also offers free scooter rentals for elderly individuals or those with mobility challenges, providing a more independent, functional and safe visit. This service makes it easy and convenient to navigate the mall corridors, enhancing your overall experience. Scooters are available at our Customer Service Center (SAC) on Level E2.